Shipping policy
Shipping Policy
At THE KNOT Clothing, we are committed to delivering your order quickly, safely, and efficiently.
Order Processing
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Estimated delivery time is 2–5 business days, depending on your location. Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.
Shipping Charges
Shipping charges are calculated at checkout based on your delivery location. Any applicable shipping promotions or free shipping offers will be displayed during checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS with tracking details, where available.
Incorrect Shipping Information
Please ensure that your shipping address and contact information are accurate when placing your order. We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete information provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or you believe it has been lost during transit, please contact us within 48 hours of the expected delivery date. We will work with the courier service to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Email: [Email Address]
Business Address: [Business Address]